Authors: Eileen Richardson, Independent Lecturer, Bournemouth, UK Hélène Taylor Kelly, RN, MSc, Associate professor, University College Zealand Raija Sairanen, Senior lecturer, University of Applied Science, Turku Helen Olt, Lecturer, Karolinska Institutet, Stockholm
Developing and Teaching Intercultural Competence
Background The effects of globalization and migration have resulted in an increased need for the development of healthcare professionals’ understanding of cultural difference in order to ensure safe, compassionate healthcare services for all citizens. Cultural safety refers to the provision of a safe environment where respect and the willingness to listen and learn from each other are core elements (Williams in Johnstone & Kanitsaki 2007) This is an essential component of cultural competence. The work presented in this paper is the second stage of a project supported by the Consortium of Higher Education Institutes in Health and Rehabilitation in Europe (COHEHRE) which was set up to provide a framework for the introduction of cultural competence in healthcare education. Aim Having created the Framework the project group recognised that teachers delivering such a programme needed themselves to be culturally competent. The main reason for this was based on literature but also from the participants’ personal experience within higher education. The development of a workshop for teachers was therefore the main aim of this project group. The first such workshop was held in 2011. Participants Participants came from a number of European countries and professional backgrounds, thus providing a fertile base for intercultural discussion. The workshop ran over 3 days each with a separate theme – cultural awareness, cultural knowledge and cultural competence. Methods A variety of methods were used in delivering the workshop; most were either experiential or participatory. There was considerable engagement by the participants to the extent that a new model of cultural competence was developed. Evaluation This was carried out both by group discussion and the use of a questionnaire. The conclusions from the workshop highlight the role of experiential methods in the development of cultural awareness. They also indicated the depth of engagement necessary for cultural difference to be recognised and treated with compassion so that all citizens seeking health care feel culturally safe. A second workshop will be held in Istanbul in October 2013 Further outcomes will emerge from a long term evaluation study.
Deltog i COHEHRE curriculum udviklingsgruppe. Eileen Richardson's præsentationen omhandlede gruppens arbejde.