Entering New Territory

Winni Johansen; Helle Kryger Aggerholm; Finn Frandsen

doi:10.1016/j.pubrev.2011.11.008

Entering New Territory

Winni Johansen
, Helle Kryger Aggerholm
, Finn Frandsen

Danmarks Medie- og Journalisthøjskole
Aarhus Universitet

Publikation: Bidrag til tidsskrift › Tidsskriftsartikel › Forskning › peer review

Abstract

This study examines how organizations handle the internal dimension of crisis management and crisis communication before, during and after a crisis. ► During a crisis, employees typically produce more informal communication, lack information, and feel frustrated and insecure. ► The larger the organization the more crisis-prepared. ► The employees are communicatively active in a crisis situation. ► Public organizations have their own approach to internal crisis management and crisis communication.

Originalsprog	Engelsk
Tidsskrift	Public Relations Review
Vol/bind	38
Udgave nummer	2
Sider (fra-til)	270-279
Antal sider	10
ISSN	0363-8111
DOI	https://doi.org/10.1016/j.pubrev.2011.11.008
Status	Udgivet - jun. 2012
Udgivet eksternt	Ja

Emneord

Ledelse, organisationsudvikling og innovation
employee reaction
internal crisiscommunication
internal management practices
private and public organizations
survey

Adgang til dokumentet

10.1016/j.pubrev.2011.11.008

Citationsformater

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abstract = "This study examines how organizations handle the internal dimension of crisis management and crisis communication before, during and after a crisis. ► During a crisis, employees typically produce more informal communication, lack information, and feel frustrated and insecure. ► The larger the organization the more crisis-prepared. ► The employees are communicatively active in a crisis situation. ► Public organizations have their own approach to internal crisis management and crisis communication.",

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