Participatory design of an eHealth and GP assisted self-help programme for patients with persistent physical symptoms (eASY)

Pernille Ravn Jakobsen, Mette Trøllund Rask, Marianne Rosendal, Lisbeth Frostholm

Publikation: Konferencebidrag uden forlag/tidsskriftPosterForskningpeer review

Abstract

Introduction:
Persistent physical symptoms (PPS) refer to physical symptoms lasting at least three months, which are insufficiently explained by a medical condition. PPS lie on a continuum from moderate to severely disabling conditions labelled functional disorders. According to a stepped care approach, clinical guidelines recommend that mild to moderate PPS are managed by general practitioners (GPs). Many GPs find the care of patients with PPS challenging and face limitations in time and competency when providing care for these patients. At the same time evidence points towards positive effect of more intensive interventions tailored to the patients needs. Hence, new strategies are needed to support self-management for people with PPS in primary care. Therefore, the aim of this project is to design, develop and test an eHealth and GP assisted self-help programme for patients with persistent symptoms in primary care.

Methods:
A participatory design (PD) study in three phases is conducted to facilitate user involvement. The phases move in iterative cycles with ongoing and parallel actions including literature studies, field studies, user activities and development until a viable solution is developed based on the identified needs. The COM-B model and The Behaviour Change Wheel will be used to guide the process of identifying target behaviour and work systematically with the design and development of an eHealth programme. The first phase identifies needs among GPs and patients with PPS using qualitative methods such as observations and interviews. In the second phase, users and designers will be engaged in an iterative and co-creative process aiming at the design and development of a prototype based on the identified needs. In the third phase, the self-help programme is tested and adjusted in routine care.

Results:
The participatory design process runs from October 2018 till March 2021 in primary care in the Region of Southern Denmark. The project is now in its first phase, where needs among the users are identified. Results from this phase will be presented at the conference.

The study is funded by Innovation Fund Denmark, Trygfonden and “The Quality Improvement Committee for General Practice, Region of Southern Denmark”

Keywords:
Participatory design, eHealth, self-help, General Practitioners (GPs), Persistent Physical Symptoms (PPS), Medically Unexplained Symptoms (MUS)
OriginalsprogEngelsk
Publikationsdato2019
StatusUdgivet - 2019
Begivenhed5th CBC Conference Behaviour Change for Health: Digital and Other Innovative Methods - London
Varighed: 9 apr. 201910 apr. 2019

Konference

Konference5th CBC Conference Behaviour Change for Health: Digital and Other Innovative Methods
ByLondon
Periode09/04/1910/04/19

Emneord

  • Sygdom, sundhedsvidenskab og sygepleje

Citationsformater