@inbook{6d91518831a64dec831521d19c896326,
title = "Street-level bureaucracy research and the impact of digital office technologies",
keywords = "social work and social conditions, management, organizational development and innovation",
author = "Matilde H{\o}ybye-Mortensen",
year = "2019",
language = "English",
isbn = "9781786437624",
series = "Handbooks of research on public policy",
publisher = "Edward Elgar Publishing Ltd.",
pages = "157--171",
editor = "Peter Hupe",
booktitle = "Research Handbook on Street-level Bureaucracy",
address = "United Kingdom",
}