Tailored patient information using a database system: Increasing patient compliance in a day surgery setting

Jesper Nicolai Riis Grode, Louise Grode, Ulla Steinsøe, Dorthe Skarregaard, Kirsten Haasum

    Publikation: Konferencebidrag uden forlag/tidsskriftPaper/skriftligt oplægForskning

    Abstract

    Patient compliance is key to successful treatment of patients in day surgery. Noncompliance can put the patient at risk and is costly. To increase patient compliance, patient empowerment is essential. Patients having day surgery are responsible for preparing them self for surgery and postoperative rehabilitation. The hospital is responsible of providing the patients with accurate information enabling the patient to prepare for surgery. Often patients are overloaded with uncoordinated information, letters and leaflets.

    The contribution of this project is a database system enabling health professionals to empower patients through tailored individualized information. Performing 6500 operations per year at our Day Surgery Centre, health professionals need a computer based system to create individualized information material. Health professionals must be able to adapt the information material quickly to the type of anaesthetics, surgery, fasting regimes, etc., for each patient scenario. The material must have a professional look and should be provided in a language native to the patient. Finally it is a requirement to document what information material has been handed out.

    A 3-tier software architecture was established to support these requirements. A relational database system holds all information pieces in a granular, structured form. Each individual piece of information can be joined with other pieces thus supporting the tailoring of information. A web service layer caters for integration with output systems/media (word processing engines, web, mobile apps, and information kiosks). To lower the adoption bar of the system, an MS Word user interface was integrated with the web service layer, and information can now quickly be categorised and grouped according to purpose of use, users can quickly setup information letter templates, generate information material based on existing templates and support translation of content.

    Statistics on compliance taken prior to system introduction will be compared to post-system introduction statistics to confirm that the novelty of the system efficiently supports the requirements.

    Sponsored by TrygFonden, supervised by DELTA.
    OriginalsprogEngelsk
    Publikationsdato2013
    Antal sider4
    StatusUdgivet - 2013
    BegivenhedMed@Tel 2013 - Luxemburg, Luxemborg
    Varighed: 10 apr. 201312 apr. 2013

    Konference

    KonferenceMed@Tel 2013
    LandLuxemborg
    ByLuxemburg
    Periode10/04/1312/04/13

    Citationsformater