A comparative analysis of risk and quality

Jennifer Elyse Lynette

    Research output: Chapter in Book/Report/Conference proceedingConference contribution to proceedingpeer-review


    Within the field of emergency management and fire response, risk and quality are conceptualized to some degree in every response effort. Quality is viewed as a relatively new concept within the field of emergency management and fire response. Whereas, within this same field the concept of risk is more commonly discussed. In this paper, the commonalities between risk and quality are identified and investigated through a transdisciplinary literature review and comparative analysis. The results of this analysis show multiple similarities between the concepts of risk and quality. Of particular interest to the field of emergency management and fire response, includes the methods used by risk research to measure risk in the field, and how that concept can be utilized for future research focusing on quality in the same field. By analyzing the subjective assessments that involve risk and quality independently, decision making and judgement processes have the potential to be positively impacted by furthering research and developing a deeper understanding of these constructs. By understanding risk management principles and combining that with a quality systems approach, decision making can be improved. This understanding can serve to facilitate more informed and effective decision making that incorporates both risk and quality before, during, and after emergency events.
    Original languageEnglish
    Title of host publicationSafety and Reliability : Theory and Applications
    EditorsMarko Cepin, Radim Bris
    Number of pages5
    Place of PublicationBoca-Raton
    PublisherTaylor & Francis
    Publication date2017
    ISBN (Print)978-1-138-62937-0
    ISBN (Electronic)978-1-315-21046-9
    Publication statusPublished - 2017
    EventEuropean Safety and Reliability Conference - Portoroz, Slovenia
    Duration: 18 Jun 201722 Jun 2017


    ConferenceEuropean Safety and Reliability Conference
    Internet address


    • emergency management

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