A third way for QA systems? Navigating external quality demands and meaningfulness for teachers and students: A case study of practice from VIA University College in Denmark

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Higher education institutions (HEIs) are expected to account for and measure quality for external stakeholders while providing meaningful tools for quality improvement to their own members. We apply Dreyfus’ model of skill acquisition in a case study of VIA University College (Denmark) to analyze HEIs’ quality assurance (QA) capacity and development and the challenges HEIs face when navigating between demands of external accountability, societal responsibility and internal meaningfulness whilst trying to meet competing quality conceptualizations. Furthermore, we discuss challenges in improving HEIs’ QA systems and how HEIs can tackle these challenges in pursuing a third way for QA systems.
Translated title of the contributionEn tredje vej for kvalitetssikring? At navigere mellem eksterne kvalitetskrav og meningsfyldthed for lærere og studerende: Et casestudie fra VIA University College i Danmark
Original languageEnglish
Publication dateAug 2019
Number of pages20
Publication statusPublished - Aug 2019
EventEAIR 41st Annual Forum in Leiden, The Netherlands - Leiden, Netherlands
Duration: 25 Aug 201928 Aug 2019
Conference number: 41


ConferenceEAIR 41st Annual Forum in Leiden, The Netherlands


  • quality assurance
  • quality management
  • organization development
  • management

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