Have another go: enhancing the impact of feedback through re-rehearsal

Annegrethe Nielsen, Jane Ege Møller, Jonathan Silverman, Marcy Rosenbaum

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“Have another go”: enhancing the impact of feedback through re-rehearsalRationale: Providing constructive feedback to learners is the cornerstone of experiential approaches to enhancing learners’ communication skills. Key to the effectiveness of this teaching is to enable this feedback to be received non-defensively by the learner and to ensure that it enables behavioural change and a lasting impact on learners’ skills and behaviours. This workshop will explore these challenges, giving participants the opportunity to consider and practice techniques for enhancing the impact of feedback on learners’ skills with particular emphasis on re-rehearsal where learners have a chance to immediately incorporate feedback that they have received into further practice within the session.Learning objectives: After participating in this workshop, participants will be able to:• Describe the challenges to providing feedback to learners on their communication skills• Appreciate the use of the learner’s self-assessment to guide feedback• Facilitate opportunities for learners’ to re-rehearse skills within the session Teaching methods:• After brief introductions, pairs discussion of the challenges of providing feedback and integrating re-rehearsal and further practice of communication skills (5 minutes)• Demonstration of learner-SP encounter followed by pairs discussion and then brainstorm of what participants would give learners feedback about (15 minutes)• Fishbowl demonstration of how to provide feedback using learner self-assessment as a guide, followed by large group analysis (15 minutes)• Groups of 4 followed by large group discussion of when/how learners might implement the feedback if the session ended at this point and the value of immediate reinforcement by re-rehearsal (10 minutes) • Brief didactic on theory and research basis of immediately re-rehearsal (5 minutes)• Further groups of 4 discussion and large group brainstorm of how skills could be re-rehearsed within the session in various different contexts (10 minutes)• Practice of several approaches to re-rehearsal with participants generating principles of effective practice (25 minutes)Evaluation:• Participants to verbalise main take home points and reflect on how to use at ‘home’• Collect individual participant’s most important learning point to be emailed back to them in 8 weeks (5 minutes)Preferred maximum number of participants: 30
Original languageDanish
Publication date2016
Publication statusPublished - 2016
EventEACH konference: 14th International Conference on Communication in Healthcare - University of Heidelberg, Heidelberg, Germany
Duration: 7 Sept 201610 Sept 2016


ConferenceEACH konference
LocationUniversity of Heidelberg
Internet address


  • communication

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