TY - GEN
T1 - User satisfaction and experience with a telehealth system for the Danish TeleCare North Trial
T2 - A think-aloud study
AU - Lilholt, Pernille Heyckendorff
AU - Laursen, Sisse Heiden
AU - Hejlesen, Ole
N1 - Proceedings of MIE2014 Publisher Copyright: © 2014 European Federation for Medical Informatics and IOS Press.
PY - 2014
Y1 - 2014
N2 - The aim was to evaluate a redesigned version of Telekit- A telehealth system developed for the Danish TeleCare North Trial. Telekit is used in the management of care in patients diagnosed with chronic obstructive pulmonary disease (COPD). This paper summarises the experience and the feedback received from six COPD-participants in terms of usability and satisfaction. Participants were asked to think-aloud while performing some system specific tasks. After each session, participants completed a post-test questionnaire. The think-aloud test was recorded, and notes from the tests were categorised and analysed. All tasks were completed by participants. Difficulties were observed concerning monitoring of measurements and use of the touchscreen. User feedback was mainly positive, and nearly all participants perceived Telekit as very easy to use. The study provides important insight regarding use of Telekit by patients suffering from a chronic illness and increased understanding about, how similar systems can more effectively be used in such home health initiatives.
AB - The aim was to evaluate a redesigned version of Telekit- A telehealth system developed for the Danish TeleCare North Trial. Telekit is used in the management of care in patients diagnosed with chronic obstructive pulmonary disease (COPD). This paper summarises the experience and the feedback received from six COPD-participants in terms of usability and satisfaction. Participants were asked to think-aloud while performing some system specific tasks. After each session, participants completed a post-test questionnaire. The think-aloud test was recorded, and notes from the tests were categorised and analysed. All tasks were completed by participants. Difficulties were observed concerning monitoring of measurements and use of the touchscreen. User feedback was mainly positive, and nearly all participants perceived Telekit as very easy to use. The study provides important insight regarding use of Telekit by patients suffering from a chronic illness and increased understanding about, how similar systems can more effectively be used in such home health initiatives.
KW - disease, health science and nursing
UR - https://www.scopus.com/pages/publications/84924510444
U2 - 10.3233/978-1-61499-432-9-900
DO - 10.3233/978-1-61499-432-9-900
M3 - Conference contribution to proceeding
SN - 978-1-61499-431-2
T3 - Studies in Health Technology and Informatics
SP - 900
EP - 904
BT - e-Health - For Continuity of Care - Proceedings of MIE 2014
A2 - Lovis, Christian
A2 - Séroussi, Brigitte
A2 - Hasman, Arie
A2 - Pape-Haugaard, Louise
A2 - Saka, Osman
A2 - Andersen, Stig Kjær
PB - IOS Press
ER -